I want to report a problem

Please take a look at these sections, perhaps a solution to your problem is already described:

• Technical Issues
• Loading Problems
• Frequently Asked Questions

If you want to tell us about the problem or error, write a message to us using the "Report error" button located on the top panel of the game.

Try to describe the following points:

• How long have you had this problem
• How often is it repeated
• In what situation do you face this

If the problem is not obvious, then a screenshot or short video attached to the request would be very useful.

You can read how to make a screenshot in our article: How to make a screenshot