The game stops loading at 60%

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📝 Description:

If your game stops loading at 60%, it usually means that the game is not receiving a response from the social network platform (e.g., Facebook). This is often caused by connection issues between your account and the platform, or temporary server-side issues on the social network.

❓ Why this might happen:

• Temporary connection issue with the social network

• The social platform didn’t authorize your session correctly

• A cached error is blocking the response

• Ad blockers or antivirus software interfering with the login flow

• Social network server-side problems (beyond the game’s control)

🔧 What you should try to do:

1. Log out and log back into your social network account

   • Close the game tab

   • Log out of your social account completely

   • Re-enter your username and password, then try again

2. Clear your browser cache

   • Sometimes cached sessions prevent proper loading. You can find cache-clearing instructions here.

3. Disable ad blockers and antivirus software

   • They might block communication between the game and the social platform. Try disabling them temporarily.

4. Check if other games on the same platform are working

   • If other games also don’t load, the issue is likely with the social network itself.

🔁 Please note:

• In most cases, loading stops at 60% due to issues with the social network, not the game.

• The game team cannot influence the platform’s performance. If the issue is on their side, we’ll have to wait until it’s resolved.

• If the issue lasts longer than 5 minutes, rest assured — we are already aware and working on it.

👉 No need to contact support in this case unless the issue persists for an unusually long time and only affects you.