Kosmos support team

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Activity overview

Latest activity by Kosmos support team
  • Kosmos support team created an article,

    Treasures of the Volcano

    General Description Treasures of the Volcano - is our new contest. The competition starts after a player plays one tournament, regardless of whether the player wins or loses. After the competition ...

  • Kosmos support team created an article,

    Space Explorers

    Space Explorers is a new short event, available to all players after completing the training. You become a true participant in a cosmic race and compete against 3 other players. The main objective ...

  • Kosmos support team created an article,

    Play on our website solitairesocial.com!

    solitairesocial.com is our official website where you can play Solitaire Social, learn the rules of the game, read interesting blog articles, get special bonuses and much more! It's more than just ...

  • Kosmos support team created an article,

    I want to cancel my subscription

    If you want to cancel your subscription, please open your Facebook settings: https://secure.facebook.com/settings?tab=payments&section=history Find your subscription there and ask Facebook to cance...

  • Kosmos support team created an article,

    Double bonus / x2 bonus was not added after the purchase

    The bonus is added is you see its sign on the Buy button. If you don't see this sign, it means that you currently have an active bonus and a new one won't be added to your account. If you faced any...

  • Kosmos support team created an article,

    Round the World progress is not reset/last country in Round the World not updating

    For now, Bangladesh is the last country on a world tour. You can reset progress in any country in order to collect stars again and receive rewards from chests in Round the World. To reset the progr...

  • Kosmos support team created an article,

    Piggy Bank was not delivered after the purchase

    If you paid for the Piggy Bank and magic was not delivered, try to reload the game. The delay may be caused by the delay of animation. After the reload, the purchase will be successfully delivered....

  • Kosmos support team created an article,

    Card Clubs (teams/clans)

    Creating a club and joining a club Club Roles Club Chat Club Contest Top Clubs (weekly rating) We've updated Teams and Team Rankings, changed the rules, and added new features to make team play e...

  • Kosmos support team created an article,

    Game stops loading at 0%, black screen or spinner

    If your game stops loading at 0%, you see black screen and spinner, please try the following recommendations: restarting the game clearing your cache accessing the game using another web browser  ...

  • Kosmos support team created an article,

    Daily Quests

    You can open the daily tasks window through the icon on the main screen. Every day at 5 AM, all players receive a new task. The daily task window includes a timer that shows the time within which t...